Return and Refund Policy

Return & Refund Policy


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1. The customer has a 14 working day from the day after delivery to notify the seller that
he is giving up his purchase. In addition, the consumer has an additional 14 days from the
time of his retraction notification to return the product. The client is not required to
justify his decision. There is no penalty in the customer’s head as a result of this return.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

For returned goods the delivery fee will be paid by Other goods must be handed over

2. Items must be returned within the time limit specified above.

3. Exercise of the right of withdrawal: To exercise the right of withdrawal, you must
notify us of your decision to withdraw this contract by means of an unambiguous
statement (for example, e-mail ed. [email protected] or by phone at 32
499256716 For the withdrawal period to be met, all you need to do is pass on your
communication to

4. Exceptions on the right of withdrawal Items must be returned to the new and complete
state (accompanied by their accessories). Shoes can only be tried inside a building and on
a clean surface. Dirty or used items will not be taken back. They are also not taken back
if they are
In any event, the customer must spare himself proof of the return/return of the goods. If
the items are not returned as described above, they will not be refunded. If they have been
paid, will keep the price and the items will remain in its seat available to
the customer.
5. If the items are properly returned and they have been paid, undertakes
to make an immediate refund and no later than 14 days after is informed
of the consumer’s withdrawal decision



Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us

If you have any questions on how to return your item to us, contact us.